As is standard with all online gaming websites, every withdrawal must go through a brief audit before being released and subsequently sent. These audits are necessary to ensure several things including:
- The correct amount is being sent
- The playthrough on any bonuses has been met
- The winning players account info is correct
- No bonus abuse has been found : (more information on Terms and Conditions, sections 4.15 & 4.15a)
- There has been no fraudulent activity on the account such as the use of stolen credit cards or machine playing
- The correct info has been submitted for the appropriate payout method
This all said we realize that when you request a withdrawal you want your money as quick as possible so it is our commitment to you to try to keep our authorization periods on all withdrawals for players with verified accounts under 48 hours, if not much less.
This means, barring any unforeseen circumstances with individual processors, players with approved docs can expect their withdrawals within 1 to 7 Business days of their request, often quicker!